AVAN Feedback-GM/GC

 

 

Project GC/CM                                                                                                                            Contact

 

Project Architect                                                                                                                         Contact


TO IMPROVE FUTURE CUSTOMER EXPERIENCES, YOUR OPINION IS REQUESTED IN AREAS OF  INTERACTION ON THIS PROJECT: circle ratings 1 to 5. (1=poor, 3=average, 5=excellent)

DESIGN PROCESS

ENGINEERING AND DRAFTING

 

COMMENTS

Professional design staff

1 2 3 4 5

Submittal quality

1 2 3 4 5

 

Submittal timing

1 2 3 4 5

Detailing communication

1 2 3 4 5

❏ Our firm was not involved in the submittal/approval process

 

PRE-PLANNING

SITE OPERATIONS

 

COMMENTS

Site operation planning provided

1 2 3 4 5

Site operation planning followed

1 2 3 4 5

 

❏ Our firm was not involved in the pre-planning process

 

ESTIMATING DEPARTMENT/QUOTING

 

COMMENTS

Professional response to inquiries

1 2 3 4 5

Provided innovative ideas

1 2 3 4 5

 

❏ Our firm was not involved in the sales/bidding process

 

FIELD INSTALLATION

SITE OPERATIONS

 

COMMENTS

Installation met schedule

1 2 3 4 5

Installation accuracy

1 2 3 4 5

 

Professional site crew

1 2 3 4 5

Safety program/actions

1 2 3 4 5

Crew worked well with others

1 2 3 4 5

Kept site clean

1 2 3 4 5

FIELD WRAP-UP

 

COMMENTS

Patching/cleanup quality

1 2 3 4 5

Kept site clean

1 2 3 4 5

 

Crew worked well with others

1 2 3 4 5

Communication

1 2 3 4 5

CLOSEOUT

 

COMMENTS

Punchlist completed timely

1 2 3 4 5

Closeout documents provided timely

1 2 3 4 5

 

GENERAL

OVERALL COMPANY OBSERVATIONS

 

COMMENTS

Timely reply to requests

1 2 3 4 5

Construction team player

1 2 3 4 5

 

 

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MAIL TO: AVAN, ATTN: QUALITY RECORDS, 3201 211th Street, Lynwood, IL 60411